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Frequently Asked Questions

WHO CAN SIGN UP FOR SPECIAL ACCESS OF THIS WEBSITE?

Subscribers of the current year of The Oakville Drama Series will be approved access to the special section of this website.

HOW IS THE USER ACCOUNT APPROVED?

  1. An administrator of this website is notified by email when you register for an account. They will verify your subscription status with the Box Office staff at the Oakville Centre For the Performing Arts.
  2. You will receive an email to validate your email address.
  3. Once your registration is approved, you will receive a follow-up email indicating your account has been activated, after which you will be able to login.
The approval process can take up to 48 hours as it depends of staff availability.

DO I NEED AN ACCOUNT FOR EVERYONE WHO I PURCHASED SEASON TICKETS FOR?

Not necessarily. In most cases, one user account per household is sufficient. User accounts will have access to instructions on how to redeem perks as well as being able to view the private bulletin board.

HOW DO I GET MY SUBSCRIBER CARD?

HOW DO I GET MY SUBSCRIBER CARD?
Subscriber cards will be available for pick-up during the week of the first show of the season. Look for the table in the lobby on the day you are seeing the show. If you prefer to obtain the card sooner, please contact us to arrange a mail out to you (postage and handling fee of $4.50 + HST applies).

About the Subscriber Card

ODS SamplePerksCard 600xTo facilitate the redemption of Perks,  subscribers will be provided with a subscriber card that is approximately the same size as a credit card.   In many cases all you need to do is present the card to our Perk Partners.    

The cards will be distributed during the week of the first show of the season in October.   Be sure to look for the Oakville Drama Series table in the lobby on the day or evening you attend the performance.