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Frequently Asked Questions

WHO CAN SIGN UP FOR SPECIAL ACCESS OF THIS WEBSITE?

Subscribers of the current year of The Oakville Drama Series will be approved access to the special section of this website.

HOW IS THE USER ACCOUNT APPROVED?

  1. An administrator of this website is notified by email when you register for an account. They will verify your subscription status with the Box Office staff at the Oakville Centre For the Performing Arts.
  2. You will receive an email to validate your email address.
  3. Once your registration is approved, you will receive a follow-up email indicating your account has been activated, after which you will be able to login.
The approval process can take up to 48 hours as it depends of staff availability.

DO I NEED AN ACCOUNT FOR EVERYONE WHO I PURCHASED SEASON TICKETS FOR?

Not necessarily. In most cases, one user account per household is sufficient. User accounts will have access to instructions on how to redeem perks as well as being able to view the private bulletin board.

HOW DO I GET MY SUBSCRIBER CARD?

HOW DO I GET MY SUBSCRIBER CARD?
Subscriber cards will be available for pick-up during the week of the first show of the season. Look for the table in the lobby on the day you are seeing the show. If you prefer to obtain the card sooner, please contact us to arrange a mail out to you (postage and handling fee of $4.50 + HST applies).

Benefits of Signing Up

BulletinBoard Icon 600xIn order to share exclusive details, such as how to redeem the growing list of perks, a user account on this website is required.  Once you are logged in, additional pages will become available to you including access to our Exclusive Subscriber Only Bulletin Board.  Additionally, you will be added to our email list and receive updates throughout the season.  Instructions on how to redeem some of these Perks are revealed once you are logged in.

We've made sign up as simple as possible for you; only complete the sign up form and follow instructions sent to you by email!  

As the verification process is completed manually, it can take up to 48 hours to process the user account approval.  This is a result of having to verify your subscription with the staff at the Oakville Centre For The Performing Arts, who manage our subscriptions.

We look forward to connecting with you and making your experience with The Oakville Drama Series as entertaining as possible!

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